Cancel·lació d’una reserva

CANCELLATION OF THE RESERVATION BY THE USER ONCE CONFIRMED:

As provided in article 103 l) of the Royal Legislative Decree 1/2007 which approves the revised text of the General Law for the defense of consumers and users and other complementary laws, in contracts that refer to the supply of accommodation services for purposes other than housing if the contracts provide for a specific execution date or period, as is the case, users are not assisted by the right to withdraw from distance sales consisting of the right to withdraw from the distance contract for any reason with the right to a refund of the full amount paid within 30 calendar days from the day the contract was signed.

Therefore, in this case, if the user requests the cancellation of the accommodation reservation, the provisions of the Clause relating to "Cancellation of the reservation by the User once confirmed" will be applicable. . which you can find in the "Reservation and cancellation conditions" on this website. You will also find it by clicking here.

The Accommodation will retain the following percentage of the payment and sign:

• 25% of the payment and signal if canceled before 15 days to the date of entry
• 50% of the payment and signal if canceled between 7 and 15 days to the date of entry
• 100% of the payment and signal if canceled within 7 days before the date of entry.

(The percentages indicated above will also apply if the cancellation is for weather reasons).

In case of cancellation, the Center for Reservations of Refuges and Hostels of Catalonia (OCI MULTIEDRIC SL) will deduct from the amount to be returned, 3€ VAT Included per reservation and person, in terms of management costs and bank charges.